Contact Us
Support around the clock
Our support team works 24/7. Live chat is the quickest way to reach us, straight from the chat button on any page.
Write to [email protected] with questions about your account, bonuses or payments. We answer e-mails within 48 hours.
Verification documents
Send ID and card documents to [email protected]. We usually check them within 48 hours.
Help Center
Our Help Center sorts answers by topic, from deposits and payouts to bonuses and account security, so many questions can be solved in a minute.
Complaints
Start with our support team. If the answer does not settle it, ask in writing for the complaint to go to a Customer Service Supervisor. If you are still not satisfied, you can take it to the independent Dispute Resolution Office between seven days and six months after the issue first came up.